EFFECTIVE HANDLING OF OBJECTIONS

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In all organizations, there are people who do not have enough authority to say 'Yes', but they enjoy the freedom to refuse, to say 'No'.  Objections can be a minefield.

TIPS ON DEALING WITH OBJECTIONS

WHEN PRESENTING A PROPOSAL, PLACE YOURSELF IN THE SHOES OF OTHERS

think of all the possible objections they might raise and have appropriate answers or a best response

DON'T BE AFRAID OF OBJECTIONS

objections really indicate sincere interest

objection merely records they aren't in agreement with you for now with your current proposal

DO NOT DEAL WITH EACH OBJECTION THE MOMENT THEY ARE RAISED, DRIFTING FROM THE MAIN TOPIC

you risk giving more importance to the objections then they actually deserve

THE ABSENCE OF AUDIENCE RESPONSE AFTER PRESENTATION AND DISCUSSION MEANS THAT MOST OBJECTIONS HAVE SIMPLY BEEN LAID TO REST

There are two categories of objections:

1. Emotion Objections: triggered by an emotional response
2. Factual Objections: based on logical and factual reasoning

TECHNIQUES OF OVERCOMING OBJECTIONS

1. Answer question with a question

2. Allow others to speak

3. Acknowledge good points

4. Clarify statements made

5. Identify important points

6. Provide feedback

7. Soften objections by eliminating confrontation

8. Isolate the most important objection

shard from:

Shiv Prasad

Better Life

Accountants Today, April 2008

STOP PROCRASTINATING, START MOVING

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Putting off until tomorrow what you should do today may seem harmless, but procrastination can wreck havoc on your life by increasing stress and aggravating existing anxieties and feelings of guilt, powerlessness and worthlessness.  The first step to tackling procrastination is to recognize that it stems from habit.  All you need to do is adopt new habits to replace the old ones.

Taking Baby Step And Start Moving

1. JUST DO IT

schedule it early in the day

complete it early

if you get through, reward yourself

2. BREAK IT DOWN

start small

gradually increase

3. MAKE IT FUN

go with your heart

do what you like, so you'll enjoy it

4. THINK POSITIVE

picture how good you feel when you complete

think about the destination, not just the journey

5. ESTABLISH A SUPPORT SYSTEM

set goals for yourself and share them

ask for encouragement and assistance

6. STOP BLAMING THE WEATHER

7. KEEP LEARNING

gain knowledge and improve

apply what you learn

know that knowledge is power

shared from:

Santhi Ganesan

Healthy Mind & Soul

Shape, June 2007

MULTITASKING: THE REALITY

When you try to do too much at the same time, you sometimes wind-up getting nothing done properly.

Multitasking is so common in today's culture that some people thought it was 'normal'.  But findings shows that there are some impact on our brains and productivity levels in the corporate world.  According to the Harvard Business Review, multitasking has led to a drop in productivity and efficiency by up to 40%.  A study done by the National Bureau of Economic Research discovered that workers' performance deteriorated and projects were taking longer to complete.

Multitasking is just switching back and forth between tasks.  Hence, similar tasks are competing by using the same part of the brain, which slows it down between transitions.  So, if you are on the phone with a client while also typing an email, your room for error increases because the visual cortex is competing with the audio aspect of someone talking to you.  The same problem applies if you are talking on the phone while driving.  It's beside the point that you are  on hands-free because it is your brain who needs to focus its full attention on the road.

in one research study by Frank Drews, an assistant professor of psychology at the university of Utah found that people are as impaired when they drive and talk on a cell-phone as they are when they drink-drive at the legal blood-alcohol limit.

Doing too many things simultaneously means the brain losses its capacity to attend fully and gradually to anything (New York Times).  The best way to address this is to focus on one thing at a time and do it well.  When you are at work, truly be at work.

Shared From:

The Dangers of Multitasking

by Jojo Struys

Different Spin

Starmetro, 18 September 2015