4 THE UGLY TRUTH: WORDS OF WISDOM

SHARED FROM THE BOOK:

THE UGLY TRUTH ABOUT MANAGING PEOPLE

RUTH KING

Advantage Quest Publications

256 pages

 

SELECTED WORDS OF WISDOM

1

Even in human resource, patience and salesmanship are needed skills.

You have to be able to sell your ideas and beliefs to upper management as well as to the employees.

You nees patience to do what you know is right, especially when there is a lot of resistance.

 

2

To be successful, you need everyone pulling in the same direction.

Have everyone work with you rather than for you.

3

People want to be heard.

Listen to what they say.

This will help you manage their behavior more effectively, as you will know them as people.

 

4

Praise in public, punish in private

5

Trust is hard to gain and is easily lost