(EXTRACTION FROM TEAM MANAGEMENT: Team
Management Skills at http://www.mindtools.com)
Forming,
Storming, Norming, and Performing
Effective
teamwork is essential in today's world. A
new team can’t be expected to perform exceptionally from the very outset. Team formation takes time.
Teams initially
go through a "forming"
stage in which members are positive and polite. This stage is usually fairly short, and may
only last for the single meeting at which people are introduced to one-another.
Reality sets in and your team moves into
a "storming" phase. The ways of working start to be defined. Gradually, the team moves into a "norming" stage. The team members know each other better, they
may be socializing together, and they are able to ask each other for help and
provide constructive criticism. When the
team reaches the "performing"
stage, hard work leads directly to progress towards the shared vision of their
goal.
Project teams
exist only for a fixed period, and even permanent teams may be disbanded
through organizational restructuring. Breaking
up a team can be stressful for all concerned and the "adjourning" or "mourning"
stage.
LEADERSHIP ACTIVITIES AT DIFFERENT GROUP
FORMATION STAGES
|
|
Forming
|
·
Direct
the team and establish objectives clearly
|
Storming
|
·
Establish
process and structure
·
work
to smooth conflict
·
build
good relationships between team members
·
provide
support
·
Remain
positive and firm in the face of challenges
·
consider
teaching assertiveness and conflict resolution skills
|
Norming
|
·
help
the team take responsibility for progress towards the goal
·
good
time to arrange a social, or a team-building event
|
Performing
|
·
Delegate
as far as you sensibly can
|
Adjourning
|
·
take
the time to celebrate its achievements
|
Understanding
and Accelerating Group Formation
Managing a new group can seem difficult, chaotic, and doomed to end in
disappointment. At the start, people are
only interacting tentatively, and don't seem focused on the job in hand.
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