GRATEFUL LEADERSHIP: LEARN FROM REALITY

READING FORM

GRATEFUL LEADERSHIP

JUDITH W. UMLAS

MC GRAW HILL

(239 PAGES)

Part 3: GRATEFUL LEADERSHIP IN ACTION

 

PROFILE	ACTIONS
1.  Lynn Batara Enterprise Project Management Office Director Franklin Templeton Investments	·         Grateful Leader ·         Someone who brings out the best in others ·         Someone who believes in others when they don’t always believe in themselves. ·         Give people the support they need to persevere and grow ·         Cheer the people along the way and celebrate their success. ·         Actions. ·         Appreciate people’s hard work and the tremendous result they produce. ·         Making a difference in the people’s day. ·         Acknowledging that different people respond to different types of acknowledgement ·         Tailored the way of showing appreciation based on who they are and what’s important to them. e.g: taking out for lunch, sending short email giving new responsibilities. ·         Let people know they are special and valued. ·         Show staff the support and that their role truly matters. ·         Activity of togetherness. ·         Give team members a blank piece of paper and had them write their name at the top. ·         Then passed these papers around the room, giving everyone the chance to write something that he or she appreciated or would remember about each person. ·         This continues until everyone received his or her own page back. ·         This will be a moment of their time together. ·         Valued most ·         The opportunity to express gratitude to the people
2.  Rebort Daniel Senior Director, Engineer Quality and continuous improvement, South Amerika Invensys Control Brazil.	·        Give value to everything ·        Gratitude in life and in work ·        Treat all individuals with respect and courtesy regardless of their walk of life ·        Greet people with warmth and to always say thank you, good morning and the like. ·        See people as people, for who they are and what they have to offer.’ ·        Always continually looking for ways to show co-worker and peers the grateful for the things they do. ·        Speak of their achievements in front of the whole team-and present them with a box of candy and an inspiring book. ·        Documented the ceremony.
3.  Xavier Joly Global Director, People Development Volvo Powertrain	·        Spending as much time with the people ·        Empower them, engage them, raise their self-confidence through acknowledgement. -         From a smile to, involving them in the decision-making process to providing coaching and support, or just simple and truly listening to them ·        Acknowledgement through dedicated, active listening. ·        Value people’s opinions ·        Take time to recognize and acknowledge people’s competence and their ability to find solutions. ·        Exhibit the trust you have in your people.
4.    Michael E.Case President and CEO TYhe Westervelt Company	·        Treat other the way you want to be treated. ·        Give or extend ‘help’ when needed ·        Took nothing for granted ·        Never miss an opportunity to thanks other ·        Grateful Leader: -         Focused on other -         Be genuinely interested in people to fully appreciate others -         Trust in the competence of others -         Honest assessment of one own’s strengths and weaknesses -         Have low sense of entitlement and high sense of personal accountability. ·        Understand servant leadership ·        Informal recognition recognition through private and public praise as well as personal handwritten notes. ·        Observe how your people treat others because there is a certain reflection of who they are and who they will be in our working environment ·        Be intentional in your actions, and forgive yourself when you fall short. ·        Find something about each person that you can appreciate.
5.     Captain Daniel E. Sosnowk Commanding Officer Leadership Training Section. New Your Police Department (NYPD)	·        When a person is focused on being grateful, there isn’t any room left in his or her mind to stew in negativity. ·        All people deserve to be acknowledged and appreciated for the things they do and for who they are. ·        Make sure you are connected with the people ·        The few things that make people feel as good is knowing that their opinion is sought and valued. ·        Excellence deserves praise and acknowledgment.
6.    Janis O’Brayan Chief Information Officer Hudson Advisors	·        Grateful Leaders -         Appreciating, supporting and respecting global team. -         Understands that team is responsible for the success of the leader. ·        Appreciate opportunities in life ·        Believe that appreciated people do their best work ·        Foster recognition programs reward teamwork, ensure availability of training ·        Send appreciation emels, celebrate birthdays and anniversaries ·        Bringing in food for no reason, have small group lunches to share ideas and talk about their life ·        Performance employee satisfaction survey. ·        Dedicate time to network ·        Make time to give back to community ·        Foster a culture of gratitude ·        Empowering sharing of ideas and have face time with the senior leadership.
7.    Primitivo Davis Bridge Chaplain Third Brigade Combat Team Tenth Mountain Division Us Army	·        Thankful for the privilege to lead other ·        Use the sphere of influence to better individuals, who in turn better others, which in turn betters the world ·        Consciously worked to develop an appreciation for the “little things” ·        Gratitude spread out over time for the little things is more effective.
8.    Walter Robb Co.CEO Whole Foods Market	·         Focusing on gratitude brings an emotional awareness of others to  the foreground ·         Love what you do and the people with whom you work give reason to be grateful. ·         Belief in people ·         Learn to ask question rather than give orders ·         Hear people’s stories and create space for them to feel acknowledged ·         Foster culture in which people feel listened to valued, empowered and respected ·         Focus on 3 things o   Gratitude for opportunity o   Humility for it being a team effort o   Giving back to the group ·       Believing in the team than pushing them to follow through on their talent ·        Learn to give others space and inspire them to work hard and take responsibility. ·        Gratitude naturally stems from acknowledgement of people talent and creativity ·        Leadership requires a constant recalibration of how to be true one’s personal drive and still be true and open to others
9.     Tom Laforge Global Direction Of Human and Cultural Insights The Cola-cola Company.	·        Gratitude is the instrumental in forging positive relationship ·        Expressing gratitude is contagious, inspiring more people to express gratitude for others
10.  Mark Addicks Chief Marketing Officer General Mills.	·        Informal recognition is the best and most meaningful way to acknowledge others ·        Having a balanced sense of self, accepting that there is much more beneath the surface, and recognizing that sharp judgements are often a dangerous way to lead ·        Grateful leaders -         Strive to find the best in other and in themselves -         Recognize the role and contribution of every individual. ·        Learn how simple acts of acknowledgement could eliminate so much negativity in life.
11.  Kimberly Supersano Chief Marketing Officer Prudential Annuities	·        Conduct one-on-one with employees -         Know their hopes -         What not to change -         Get to know as individuals beyond the workplace. ·        Challenge employees to go outside of their comfort zones ·        Strong proponent of giving people opportunities to capitalize their strengths ·        Organized activities including employee’s families.