GOOD BOSS BAD BOSS: Performance and Humanity

GOOD BOSS BAD BOSS

How to be the Best… and Learn from the Worst 

ROBERT I SUTTON, PhD

 

CHAPTER 1: THE RIGHT MINDSET

Performance and Humanity

Even though the journey is never easy, great bosses know what goals to strive for and how the ride ought to feel along the way.  Bosses ought to be judged by what they and their people get done and by how their followers feel along the way.

Lesson 1: The best bosses balance performance and humanity, getting things done in ways that enhance rather than destroy dignity and pride.

Lesson 2: The best anyone can do is to identify general goals that great bosses aim for.

Lesson 3: Bosses, like other humans, are notoriously poor judges of their own actions and accomplishments.

To be a great boss, devote your attention to the small steps that you and your people ought to take along the way.

to be continued...