Tuesday, January 7, 2014

Management is all about how people function

Your IQs are all high enough for you to be very successful,
but where people often fall short is EQ.
A lot of management skills are EQ,
because management is all about how people function
Jamie Dimon
CEO Ipmorgan Chase
credit: microrrelatososhortstories.wordpress.com 

Good corporations value high EQ in their staff.  Individual in an organization depend on each other to get their job done.  Thus, individuals should be able to interact in a productive and positive manner.

Workplace conflicts are costly.  Imagine 2 top-level management who cannot get on, resulting in key decisions are being held up and time is wasted.  Once a person is in a position of authority, it is less about how good you are technically, but how well you manage people to collectively contribute to the mission of an organization.

Managing people is all about application of one’s emotional intelligence; that is how to encourage, negotiate, communicate, persuade, empathies, resolve conflicts, constructively confront and so on.  For the first 5 years of a person’s career it may be good to have a good IQ.  To progress beyond that, it is about how well we manage the complexities of relationships and stress of a modern workplace.

The basis of emotional intelligence is about knowing yourself first and then also understand others.

Prof Khong Yoon Loong
Vice Chancellor, KDU University College

Article by:  Irene Leong
The Rising Prominence of EQ
Urban Parenting’ The Sun ON WEDNESDAY, January 8, 2014


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