SHARED FROM:
John O. Burdett,
TO COACH, OR NOT TO COACH - THAT IS THE QUESTION! PART 1; Industrial and Commercial Training, Vol. 23 No. 5, 1991, pp.
10-16
Changes that is happening in every
aspect of organizational life:
- Structures that were five or six tiers deep have been flattened
- focus on customer satisfaction has made quality and responsiveness everybody's key task
- The manager's power base has given way to collaborative and consensus power sharing with others in the organisation
- Uncertainty has become a fact of life
- Strategic planning has consequently given way to strategic scenarios
- Building the capacity for fast response to changing circumstances has become a pivotal dimension of competitiveness
- Competition has taken on a global face
- organizations forming new alliances
- Contracts are often won not on the basis of local price, quality and service, but on the ability of the firm to complement the global nature of the customer's business
- Talent is more difficult to find but more difficult to keep
- a need to build strong teams and meaningful customer relationships
- Health and safety regulations expand
- more to be achieved in far less time
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