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1.
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Success traits
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-ability
to innovate, create and be different
-play to
win
-do
something better and special
-need to
change the way people think about some things
-make
good decisions by
-understanding people
-think clearly
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2.
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Leadership traits
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-inspiring people with ownership
so that they can implement the vision and strategy that have been identified
and articulated
-appreciate local culture
-focus on paying attention to what
customers are looking for
-keep our eye on the ball and not
the scoreboard
-give customers meaningful and
memorable experience
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3.
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Philosophy
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-enjoy and have fun
-encourage people to be innovative
-treat team members with almost respect
-make sure team members are happy and inspired
-attend to team’s needs
- a boss
they respect and enjoy working for
-they need to always be learning
-to have the opportunity to teach others
-have a best friend at work
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Happy and
inspired team will lead to happy and satisfied customers
-Amel
Elias-
Jacqueline Toyad
Urban Oasis
The Edge April 4, 2011
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