(EXTRACTION
FROM TEAM MANAGEMENT: Management Skills at http://www.mindtools.com)
GOOD MANAGEMENT SKILLS
Managers are responsible for making sure that things are done
properly. Vision, inspiration and
challenge are nothing without the efficient implementation brought about by
good management. Extensive set of skills
from planning and delegation to communication and motivation is needed to be a
great manager. Effective management
requires a wide range of skills, and each of these skills complements the
others.
EIGHT ESSENTIAL SKILL
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1
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Understanding team dynamics and encouraging good relationships
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Good management means understanding
how teams operate
·
Teams usually follow a certain
pattern of development: forming, norming, storming, and performing
·
Managers must create a balance so
that there's a diverse set of skills, personalities, and perspectives when
forming teams
·
Truly effective teams invite many
viewpoints and use the differences in teams to be creative and innovative
·
Introducing a team charter and
knowing how to resolve team conflict are so useful for managing team
effectively
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2
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Selecting and developing the right people
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·
Finding great team members and
developing the skills needed for team's success is an important part of team
formation
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3
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Delegating effectively
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·
Having the right people with the
right skills isn't sufficient for a team's success
·
Managers must also know how to get
the job done efficiently
·
Some managers try to do most of the
work themselves
·
They think that since they're
responsible for the work, they should do it themselves to make sure it's done
right
·
Effective managers recognize that
teams can accomplish much more by assigning work to the right people and
clearly outlining expectations
·
It’s often difficult to trust others
to do the job
·
Remember, as a manager you can
usually trust your team to get the work done right as the team members have
been given the right skills, training and motivation
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4
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Motivating people
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·
The key thing to remember is that
motivation is personal
·
People are motivated by different
things and have different levels of personal motivation
·
Getting to know the team members on a
personal level allows better people motivation
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5
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Managing discipline and dealing with conflict
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·
Sometimes there are problems with
individual performance despite best efforts
·
It's very demotivating to work beside
someone who consistently fails to meet expectations
·
Team performance will also suffer
when differences between individual team members turn into outright conflict
·
Conflict can be positive when it
highlights underlying structural problems
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6
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Communicating
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Effective communication is
critical to a manager
·
Let the team know what's happening
and keep them informed as much as possible
·
A manager also needs to develop the
ability to facilitate effectively so that team can be
guided to a better understanding
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7
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Planning, making decisions, and problem solving
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·
Sometimes managers are too focused on
planning, making decisions and problem solving that they fail to develop
their people skills and team management skills
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8
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Avoiding common managerial mistakes
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Some of these common mistakes are:
·
relying on your technical skills
alone
·
asking your boss to solve your
problems
·
putting your boss in the awkward
position of having to defend you
·
not keeping your boss informed
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Key
Points To Remember
·
develop and improve managerial skills on an ongoing basis as
career develops and as new managerial challenges are met
·
know how to get the work done right
·
much of the time spend on managing relationships
·
develop not only your technical skills, but your management skills
as well
·
some of the key skills needed are delegating, motivating,
communicating, and understanding team dynamics
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