Deliberate ongoing, aggressive behaviour that psychologically or physically torments its victim is the conner-stone of workplace bullying. Both men and women are equally likely to be bullied.
There are no quick solutions to human relationship problems. it takes time, patience and technique. Corporate failures begin when managers mishandle human being at work. When managing people, the first thing you must realise is that you do not 'own' anybody at work. "Respect begets respect'
People change as time goes by; in habits and temperament. It is also important to note that people with strong personalities often have strong weaknesses as well viz, temper and stubborness. It is therefore necessary for managers to posses a strong dose of emotional intelligence with the combination of emotional maturity, empathy, tolerance, humour, and diplomacy.
Handled properly, some of the so called 'jerks' can be strategic allies. Even the simple apology is like a good handshake; it is silent yet deeply meaningful. Make the workplace a little more human....
SHARED FROM ARTICLE BY:
SHIV PRASAD
HANDLING JERKS AT WORK
ACCOUNTANTS TODAY, JANUARY-FEBRUARY 2005
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