Be that someone: Tengku Datuk Zafrul Tengku Aziz, CEO of Maybank Investment Bank (June 2010-2013)

Tengku Datuk Zafrul Tengku Aziz

CEO of Maybank Investment Bank

(June 2010-2013)

Theme: Teamwork

Management style	1.        Going down to the ground, getting hands dirty is important 2.       Empowering more 3.       Strategizing is done together 4.       Do not check every single thing 5.       Do not micromanage 6.       Think together 7.       Trust is very important 8.       Give team breathing space 9.       Ensure the ‘front-liners’ get the support needed from back office and are shielded from ‘other administrative issues’ so that they can focus on their job 10.    Transparent management
Handling meeting	1.        Keep team meetings short 2.       Allow others to have their say 3.       Keep own views t himself and allow others to speak first 4.       Do not put certain people with good ideas on defensive 5.       In a disagreement allows for open discussion and tries not to interfere too much until everyone has their say
Personality	1.        Open 2.       Treat colleagues like colleagues, not like subordinates
Engagement with people	1.        Make conscious effort to engage with team 2.       Allocate time every week to a.       walk around the office b.       sit down and say hello to people in the office 3.       Wishing staff happy birthday

According to Datuk Zafrul, engagement is time-consuming and it’s not something that you can do in 10 minutes.  He spends some time with senior management outside the office and it’s important in those sessions they do not talk about work.  It’s just to networking and bonding session.  Zafrul is one who likes to do his work and be focused.  He doesn’t like to argue because result will speak for itself

www.lizlindsey.com

Joyce Goh

Maybank-IB raises its game

The Edge 1 August 2011

Be that someone; Datuk Ameer Ali Mydin, Mydin Mohamed Holdings Bhd.

Datuk Ameer Ali Mydin

Mydin Mohamed Holdings Bhd.

Mydin’s Business Strategy
i.	Be your own buyer	-the directors and owners are buyers themselves -fussier in terms of pricing and quality
ii.	Wholly Malaysian owned	-does not hire expatriate manager -saves millions of ringgit on salutes and other benefits
iii.	Profitability	-no shareholders to answer to -no pressure to make millions -lower cost, lower overheads, not so much profit, then can sell for much less
iv.	Run on strict Islamic principles	-profit is branch -taking advantage of people and indulge in profiteering, the money you make is no more halal

Mydin Business principles

1.             Honesty & Integrity

2.            Punctuality

3.             Thriftiness

Last but not least, one of the most important values Datuk Ameer practices is that ‘things can be sold at so much cheaper prices if people make an extra effort, think things through, and don’t try to make too much profit.

www.liveinternet.ru

Patrick Goh

A Malaysian Story

The Edge, August 1 2011

The sour side of us

There is so much good in the worst of us

and so much bad in the best of us

that it does not behove any of us

to talk about the rest of us

(quote)

www.the-expository.com

The good, the bad and the ugly are in most of us, though in different measure it is possible for a normally even-tempered, genteel and courteous person to suddenly transformed into a short fused, uncouth savage when provoked.  When our feathers are ruffled and our tolerance stretched beyond limits, we are thrown off guard and the sour side of us emerges.

The uncivil part of us is constantly vying for mastery over our emotions.  When our expectations are not met and goals are thwarted, we must try to remain calm and composed.

Misunderstandings often occur because there are some things in life that we cannot explain.  The intrinsic problem behind our unbecoming reactions is the lack of patience.  In this of fast-passed, digital age of instant gratification and quick fixes, patience is becoming a rare commodity.  We are expected to learn to be patience instantly, and in our hurry, we almost often miss it.

Joyce Hee

                                                                                                                      Beware the back in us

Star2, Friday 28 March 2014

Self-acceptance

www.homespunspa.com

A new survey has found that self-acceptance is the ‘healthy habit’ people struggle with most.  A survey was done by Action for Happiness (a UK charity) on ‘happy’ habits covering these 10 areas:

1.  Giving

                -how often you make an effort to help or be kind to others

2.  Relating

                -how often you put effort into the relationships that matter to you

3.  Exercising

                -how often you spend at least ½ hour a day being active

4.  Appreciating

                -how often you take time to notice the good things in your life

5.  Trying-out

                -how often you learn or try new things

6.  Direction

-how often you do things that contribute to your most important life goals

7.  Resilience

                -how often you find ways to bounce back quickly from problems

8.  Emotions

                -how often you do things that make you feel good

9.  Acceptance

                - how often you are kind to yourself and think you are fine as you are

10.  Meaning

                -how often you do things that give you a sense of meaning or purpose

The survey found that practicing self-acceptance is one thing that could make the biggest difference too many people’s happiness.  The ‘acceptance’ area scores the lowest.  Some of the recommended action by the program includes;

                -being as kind to yourself as you are to others

                -spending quality quit time by yourself

Some of the key habits to leading an independent life well into old age and keeping chronic disease at bay are:

                -being positive

                -looking at the brighter side of things

                -enjoying the smaller things in life

AF PRelaxnews

Self-acceptance key to happiness

TheSun on Friday March 28 2014

Be that someone: Tan Sri Danny Tan, Dijaya Corp. Bhd

Personality:      Tan Sri Danny Tan

Property Developer

Dijaya Corp. Bhd

The main ingredient to be successful in business is dealing with people.

The most difficult part is how to handle people.

Those who can handle people very well can progress really well and fast.

roseg4art.com

Yantoultra Ngui Yichan

Cover Story

TheEdge Malaysia June 13 2011

Be that someone: Simon Cooper, Asia-Pacific Marriot International, Inc.

Personality:      Simon Cooper

President and Managing Director

Asia-Pacific Marriot International, Inc.

Qualities:

1.  Empathy

2.  Desire to understand what other people want

3.  ‘Busy-body’ who likes to know what is going on

4.  Always interested in people

Empathy has more to do with personality skills.

It is a desire to understand what other people want

and what they are looking for.

It enables you to put yourself in the other person’s shoes.

-Simon Cooper-

yankeegirl.fineartstudioonline.com

Mabel Ho

Business Personality

TheEdge Malaysia June 6 2011

6 TOUGH TALKS TO IMPROVED RELATIONSHIPS

The 4 most feared words in a relationship are: “We have to talk”.  These 4 words usually indicate that something is not right and that someone is not happy.  No one teaches us how to confront or talk about things we aren’t happy or satisfied with.  Holding emotions in can lead to sickness.  Talking about them in a constructive manner can make them better and improve your relationships.  Knowing how to phrase or bring up an incident prior to speaking can help minimize the problem and strengthen your relationship

6 COMMON PROBLEMS THAT OCCURS A RELATIONSHIP

No.	Common problems	Probable suggestions
1.	Your friend never pays their share when you go out -if you are paying every time you get together with your friend, you will soon become resentful and not want to get together anymore	Ask for separate checks
2.	You think your partner lied to you -before accusing, make sure you know they lied -know what you want -to confess? -to ask forgiveness? -to explain? -emotions get out of hand, relationship and friendship split over this problem -when there is a lie told, the worst part of the lie is not the problem, the cover-up is	-decides what you want from the relationship going forward -tell them how much the incident hurt and how betrayed you feel -outcome you want from confronting -you understand -honesty -partner knows how much it hurt you -may decide to end relationship
3.	Your friend or partner is consistently late -it is disrespectful -do not be part of the problem by allowing it	-tell your partner/friend not to push time -tell them to choose a time they can be there -best address the issue prior to meetings -tell them gently that: -you understand that they are busy and time is precious and so it is for you too -tell them to inform if they’re going to be late
4.	Your partner no longer listens to you -when one partner tunes out another, the relationship begins feeling distant and alone -talking over somebody is a sign of disrespect -tuning out happens most of the time when electronics are on	-pay attention to when it happens -talk slowly and calmly in their time of stress Ask them directly to stop talking over you -ask them to give you eye contact when talking -ask them for feedback -set up monthly budget plan
6.	You’re hit the ‘friend zone’ in your relationship and don’t feel the romance anyone -intimacy issues are a leading cause of relationship failing through -romance is about building connection	-take the time to be supportive -hug your partner whenever you can -give positive comments -show appreciation -prioritizes time alone each week

No matter what the situation or who is it,

the important points to remember when confronting is

1.  Timing

2.  Compromise

3.  Honest

4.  Choose battles wisely

5.  Understanding

Mary Jo Rafrini

We Have To Talk

Star2 Thursday 27 March 2014