THE TRICKY PART IS WE DON’T GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION
While we are taught not to judge a book by its cover, a Princeton University study found that our brains conclude if a person is trust-worthy or beautiful in one tenth of a second. Psychologist Alex Todorov discovered that human brains respond to focus so quickly that our reasoning mind may not have time to influence. The study by Todorov shows that people make judgement about the attractiveness, likeability, trustworthiness and aggressiveness after looking at people’s faces for 100 milliseconds.
Individual are encourage to cultivate the right look to suit occasions because so much rides on the first impression. According to Bon Zainal (local fashion designer image consultant), whether we like it or not, clothes speak for us. Never under estimate the power of clothes. Dressing is one of the few areas left in life that is still under our control. Smile and showcase a pleasant personality. Looking one’s best is super important when out job-hunting.
The ability to put your best foot/face forward really counts. A good smile and positive attitude are important qualities needed when dealing with customer. Apart from accurate understanding of customer’s needs, you also need to have a good interpersonal skills.
Candidates for all sorts of profession must portray the right image and appearance. An inexhaustible smile coupled with energy to provide excellent services are plus.
Paying close attention to guest helps build relationship. A smile helps give the extra edge in business. Thus, according to Sir Richard Branson, creating a culture of openness can make a big difference to employees and customer.
A picture says a thousand words so, remember to be selective about the photo you use. Think of something that make you stand out more.
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By Sheela Chandran
12 February 2016