Credit to CartoonStock |
1. When asking your people to tell you about something, let them realize that it's safe to answer.
2. Effective leadership means that the work gets done and that followers feel good about it.
Empathy is being aware of or sensitive to the feelings, thoughts and experiences of another.
Delivering support isn't just speaking in a friendly tone of voice. It is working little by little to maintain a very real, very natural human connection.
3. Sometimes we do the wrong thing for all the right reasons. the route to success often comes with keeping all thoughts of tomorrow in check and leading to what is, not what could be.
4. Carrying too much 'weight' can kill you.
Carrying too much 'wait' exacts its toll in productivity, piece of mind, and personal effectiveness.
5. The role of leader involves achievement through others, often many others. Get comfortable with these few strategies:
- delay is a strategy, use it; anger takes 5 to 7 minutes to resolve physiologically (emotionally it can take years); schedule resolution instead of reacting in the moment
- stop wishing for a better past
- stop dwelling on the impact on you; make it about them
- melt the ice, don't try to break it; you'll be surprise at what a little kindness can do
6. People get hurt in arguments; if you win, they get hurt....if they win, you get hurt....even petty arguments carry anger and damage.
Win less and learn more. Focus on the battle, not the combatants or casualties.
Credit to CartoonStock |
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