Sunday, June 30, 2013

Ineffective Listening



SHARED FROM:
Lyndon Jones, Effective listening, Education & Training, February, 1980
Lyndon Jones, Effective listening, Education & Training, February, 1986
 
Poor listener may be identified when the person:
  • calls a subject uninteresting
  • criticises the speaker's delivery
  • fakes attention
  • tolerates distractions

Some Causes of Ineffective Listening
•        Too keen to be the sender
•        I know what you are going to say
•        Distracted too early
•        Not interested in what you are going to say
•        Not interested in the speaker
•        Speaker is a poor communicator
•        Don't like the speaker
•        Too busy to listen
•        Pre-occupied; possibly with a personal problem

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