HIGHLIGHTS FOR MANAGING PROJECTS

1.	Scope	Description of the desired end result of a project.
2.	Stakeholder	Anyone who has influence over, or interest in, the process or outcome of a project.
3.	Am I a good listener?	·         Do I quieten my self-talk, so that I can focus on the speaker and understand their perspective? ·         Do I clarify vague statements, to find put whether what the person is saying is factually and logically correct? ·         Do I try to assess how people are feeling, and ask what lies behind those emotions?
4.	Key actions for successful implementation	Initiation phase Conduct research Document findings Definition phase Design the product in consultation Give indicated date for implementation Use prototypes and mock-ups Planning phase Stakeholders point of interest in the progress Plan in time and budget for implementation Book facilities, equipment and personnel required for implementation Control phase Deliver communication plan Find opportunities for listening to stakeholders’ hopes and concerns Communicate changes to stakeholders Create document to support implementation Training the trainers Identify end users who will test the product Plan and rehearse the implementation events Implementation phase User Acceptance Test Hold implementation events to roll out product Train / brief end user Distribute supporting document Sign-off product Hole celebratory event with project team Reassign project personnel Provide feedback to them and their managers
5.	User acceptance test (UAT)	The final technical test of a product to make sure that it works as it is supposed to.
6.	Ideas for celebrating success	Give: A project gift Bonuses Personal reward Appreciation Acknowledgement and commemorate the occasion Expression of thanks by allocating funds

Short notes from:

THE BOOK OF MANAGEMENT

The Ten Essential Skills For Achieving High Performance

Darling Kindersley Limited (DKL), Penguin Group (UK)