(EXTRACTION
FROM TEAM MANAGEMENT: Coaching Your Team at http://www.mindtools.com)
High-Performance Coaching
High-performance coaching is about
helping all people reach their full potential.
This means working with people to improve their performance at
work. High-performance coaching may also
involve working with other people within your organization – collaborating with
other managers and leaders to make the workplace a high-performance organization.
The approaches and techniques used in
high-performance coaching borrow heavily from the worlds of sport and the
military. It usually starts with finding
out people's "starting points" (their visions or life ambitions),
then moves on to explore the directions in which people need to move to achieve
those visions, and the steps they need to take now to do so.
High-performance coaching helps people
explore their motivation, and overcome the blockers that hold them back. It's particularly useful for the following:
Using High-Performance Coaching
|
Long-range
career or life planning
|
Navigating career change
points
|
Making fundamental
changes to performance or behavior
|
Handling major life
setbacks
|
The Flow Model
introduced by positive psychologist,
Mihaly Csikszentmihalyi,
in 1990
|
This model
shows the emotional state that we're likely to experience when trying to
complete a task, depending on the perceived difficulty of the challenge, and
our perceptions of our skill levels
|
Emotional Interference
Gallwey's simple formula:
Performance = Potential - Interference
"interference"
generally means emotional interference:
·
Fear
o
most obvious and most inhibiting
emotion
o
many fears are unfounded
o
the minds play negative tricks on us
to keep us safe
·
Guilt
o
drive inappropriate work-life balance
·
Worry
o
Some people seem to worry about
everything
o
Worry can lead to physical problems
such as poor sleep, bad eating habits, and ultimately, exhaustion
|
In coaching, building this rapport is
even more important. Mutual trust is
critical in a coaching relationship, and building rapport can help people gain
that trust. the main characteristics of
our behavior that help to build trust as credibility, reliability, intimacy,
and care.
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