STEPPING STONES FOR CAN-DO BOSSES
EXTRACTION FROM GOOD
BOSS BAD BOSS, How
to be the Best… and Learn from the Worst BY ROBERT I SUTTON, PhD
| 1. When a promising idea is suggested, say (as often as possible): 'GREAT! DO IT!' |
| 2. Assign worst smart talkers to shadow best doers |
| 3. Repeat same simple good things until the message shapes what people do |
| 4. Tell juicy stories: about simple things to start and destructive things to stop |
| 5. Link hot emotions to cool actions |
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