Monday, April 29, 2013

COMMUNICATION BREAKDOWNS




Communication is fundamental to human.  We communicate in a variety of ways every day.  We engaged in a wide range of communication activities, such as speaking and hearing literally thousands of words. We are constantly adjusting what we think and what we do as a result of communication.  According to psychologist Robert Boltonm in his best-selling book, People Skills, although mechanical means of communication have been developed beyond the wildest flight of the imagination, people often find it difficult to communicate face-to-face.
Most “communication breakdowns” are associated when something goes wrong with excuses like:
  • “someone” “didn’t communicate well”
  • things “weren’t made clear”
  • “it wasn’t explained properly”
  • not done “properly”
  • fails to be “clear”
 
But “proper” and “clear” to one person may be utterly ineffective to another.  The obligation therefore rests fully on each and every one of us to:
  • communicate clearly according to the situation in which we find ourselves, and
  • actively listen when people communicate with us.
 
Shared from:
Communication
Topic Cartoons
April 30, 2012 by Dr. Jon Warner

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