SKILL NUMBER 1: MANAGING PEOPLE....Part 1

THE BOOK OF MANAGEMENT

THE TEN ESSENTIAL SKILLS FOR ACHIEVING HIGH PERFORMANCE

SKILL NUMBER 1: MANAGING PEOPLE (pg. 13-77)

Managing people is the most challenging part.  It is a dynamic process that is always evolving to accommodate changes.  To manage people, interpersonal skills are found to be extremely important.  The book’s aim is becoming a leader that others want to follow.  The four essential elements needed in order to better manage people are

• Understanding/knowing yourself
• Interacting with others
• Managing a team
• Leading others

1.         Understanding Yourself

This will give you valuable insights into your aptitude for managing people.  Through knowing yourself, you will understand how you’re perceived by others, why they respond to you in the way they do, and how to get the best from them.  To understand yourself, you need to:

• Develop self-awareness
• Fuller understanding of your strengths and weaknesses
• Use Emotional Intelligence
• Ability to monitor and work with your and others’ emotion
• Ability to understand and interact with others
• More successful in dealing with the demands of the environment
• Better able to control impulses and deal with stress
• Better at problem solving
• Two aspects of EQ:
• Emotional awareness and ability to manage own emotions
• Degree of empathy, or awareness of others’ emotion and ability to productively manage relationship with others
• Opening to the ideas of others
• Ability to build and mend relationship with others
• Aware of feelings and act accordingly
• Articulating ideas so that others can understand
• Develop rapport, build trust, and work towards consensus
• Applying Assertiveness
• Ability to express feelings and act with appropriate degree of openness and candor, but still have a regard for the feelings and rights of others
• Ability to express your feelings to others
• Straightforward yet sensitive to the need of others
• Examine Assumptions
• Know the management styles
• Shape the environment accordingly
• Clarify Values
• Have clear understand of your own values
• Deal with conflicting values
• Develop Personal Mission Statement
• Provides the vision and values to direct your managerial life
• Reevaluate on regular basis

 

Short notes from:

THE BOOK OF MANAGEMENT

The Ten Essential Skills For Achieving High Performance

                                                                                Darling Kindersley Limited (DKL), Penguin Group (UK)