Negotiating Skills

People use negotiating skills almost every day of their lives in many different ways to:

• Bargain on the price of a produce or a service
• Settle differences in a dispute situation
• Vary contracts, either formally or informally
• Agree on a goal or an outcome to aim for
• Arrive at comfortable terms to work together or to co-operate
• Find a compromise of some sort

All negotiating situations require two or more people to communicate with one another to reach a bargain or deal of some sort.  Negotiation uses a number of tactics and methods for communicating.  In an important negotiation, give time to reflect and ideally write down the outcomes or goals that we are realistically seeking.  These written aspirations will usually list

• what must be achieved
• what should be achieved and
• what would be nice to achieve

in the negotiation.  This preparation will significantly increase the chances of negotiating success.

 

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Negotiating Skills

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April 30, 2012 by Dr. Jon Warner