SHARED
FROM THE BOOK:
THE
UGLY TRUTH ABOUT MANAGING PEOPLE
RUTH KING
Advantage Quest Publications
256 pages
SELECTED WORDS OF WISDOM
1
Even in
human resource, patience and salesmanship are needed skills.
You have
to be able to sell your ideas and beliefs to upper management as well as to the
employees.
You nees
patience to do what you know is right, especially when there is a lot of resistance.
2
To be
successful, you need everyone pulling in the same direction.
Have everyone
work with you rather than for you.
3
People want
to be heard.
Listen to
what they say.
This will
help you manage their behavior more effectively, as you will know them as
people.
4
Praise in
public, punish in private
5
Trust is
hard to gain and is easily lost
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