5.5 THE SKILLS YOU NEED TO BE A GREAT BOSS: Training Effectiveness

(EXTRACTION FROM TEAM MANAGEMENT: Developing Your Team at http://www.mindtools.com)

 

It’s important to measure the level of training effectiveness.  Kirkpatrick's Four-Level Training Evaluation Model can help you objectively analyze the effectiveness and impact of your training.

Kirkpatrick's Four-Level Training Evaluation Model Donald Kirkpatrick, Professor Emeritus at the University of Wisconsin, first published his Four-Level Training Evaluation Model in 1959, in the US Training and Development Journal (updated in 1975, and again in 1994)
Level 1: Reaction	·        measures how trainees react to the training ·        important to measure reaction ·        about the instructor, the topic, the material, its presentation, and the venue
Level 2: Learning	·        measure what trainees have learned ·        measure the knowledge increased as a result of the training ·        specific learning objectives
Level 3: Behavior	·        evaluate how far trainees have changed their behaviour ·        how trainees apply the information
Level 4: Results	·        analyze the final results of your training ·        includes outcomes that you or your organization have determined to be good for business, good for the employees, or good for the bottom line