Monday, December 9, 2013

13.3 THE SKILLS YOU NEED TO BE A GREAT BOSS: Frank and Lillian Gilbreth

(SHORT NOTES FROM TEAM MANAGEMENT:
Historical Management Theories at http://www.mindtools.com)
 
Efficiency and productivity go together.  Working efficiently has many meanings.  It's about working in a way that allows you to get the most done in a fixed period of time.  It also involves making sure that you don't hurt productivity.

Working too fast will risk making mistakes.  There is also the risk of becoming so tired, either mentally or physically, that work have to stop too early, which will affect the total efficiency.

The poorly-designed, inefficient workplaces of the late 19th century led to the scientific management movement in the early 20th century, which applied the scientific method to the study of the workplace.  Frank Gilbreth and his wife, Lillian, were supporters of this movement. The Gilbreths pioneered the study of "time and motion" at work. They were interested in efficiency, so they set up experiments to examine the movements that individual workers made while doing their daily work.

Before he became a workplace researcher, Frank was a bricklayer.  He noted that every worker had his own way of laying bricks.  By observing these individual methods, he determined the most efficient way to complete the task.  Frank believed that by working efficiently, both the employer and the worker would benefit – employers would gain more productivity, and workers would have reduced stress and fatigue.  His observations eventually led to a new way of laying bricks that more than doubled daily output.


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