PURPLE YOUR PEOPLE: 11-12. MANAGING PERFORMANCE

SHARED FROM THE BOOK:

Purple Your People

Jane Sunley

12.    MANAGING PERFORMANCE

 

          It’s our job to nurture our people assets as we would any other business assets; helping them to be the best they can be.  To think of it, there are actually no bad employees, just mismatched one, poor management and/or a defective organization.

You reap what you saw when it comes to managing people

Important things to think about when managing performance:

1.      Trust and belief

·        Believe the people you recruit can fulfill the role

·        Trust them to get on with it

2.      Support

·        Provide the framework, tools, resources and development

·        Be on hand if people need help or guidance

3.      Respect

·        People might do something’s differently

·        Remember it’s all about the results as long as they fulfill the values and are legal and ethical

4.      Feedback

·        People need to know how they are doing

·        Have ongoing feedback

5.      Team excellence

·        Train people to ‘police’ the standard of work they produce

·        Build self-regulating and self-supporting team/people

6.      Openness

·        Encourage people to-ask questions

-        Raise minor issues

-        Ask for help

7.      Consistency

·        Treat people fairly

·        Offer support and tolerance

 

The three (3) things to do:

1.      Nurture and support to enable your people to be the best they can be

2.      Believe and trust, cultivating adult-to-adult relationships

3.      Be very clear from the outset about what’s required and ‘how we do things around here’