Employee engagement and loyalty are more vital to an
organization’s success and competitive advantage. Since the value and contribution of every
employee can never be guaranteed, organizations have begun efforts on building
strong ‘employee engagement!’
There are many factors that impact employee
engagement. Some of the critical ones
are:
- The leader
All senior leaders must be role
models in creating a culture and language that institutes employee engagement
as priority within the organizations.
- The champions
It is necessary to have individuals
beyond the leadership group who are passionate about the concept and
influencing others to consistently support the initiatives of employee
engagement. Individuals selected must
have high respect of their peers and have demonstrated capability in delivering
their goals. These individuals can spark
excitement within the organization and capture the hearts and minds of others.
- Don’t care, don’t have bother
The fundamental of engagement is
being and creating an organization environment that foster care. Employee engagement requires a culture that institutionalizes
the importance of having a work culture that is built around care, and it must
be visible and repeated throughout all levels of the organization.
- Open communicative environment
Every employee wants their views and
voice to be heard. No employee wants to
feel that:
·
Management has something to hide
·
Their opinion doesn’t matter
·
They can’t speak-up
It is important to consistently have
a true two way communication with employees.
Show them that you’re willing to listen. Encourage employees’ feedback
and act or respond to their comment.
- Empowering employees
Employees also want to feel trusted. The organization must allow them to shine in
their role. Encourage employee to make
certain decisions without seeking prior approval. Show employees that the organization trusted
them as professionals who will work to the best of their ability without anyone
micro-managing every aspect of their work.
- Recognize employees who make a difference
Employees thrive on positive
feedback. The fact that someone knew and
took note of their exceptional job performance can be motivation enough to make
them work even harder. Acknowledging high
achievements also encourage them to aspire to higher levels of
performance. Take time to recognize individual
employees who go the extra mile, volunteer for extra task, or are active in
giving back to the community.
- Hold managers accountable
The relationship between a
first-line manager and their employees has the most direct impact on
engagement. Thus, the best way to ensure
that engagement is practiced is for the managers to report results on actions
they’ve taken to impact engagement in their terms.
- Become corporate sponsor
Employees’ todays are more inclined
to work and serve in an organization that makes a difference either to them or
the community which they serve.
Smart organizations know that happy employees stay in their
jobs longer, are more participative, and reports higher levels of job
satisfaction. They also develop
emotional bond with their company. The fundamental
of successful employee engagement is the believe from senior leaders that
engagement can have an impact in their business and organization.
Shared from:
StarBiz, Tuesday 2 July 2013
Talking HR by Melissa Norman
YAY TO EMPLOYEE ENGAGEMENT!
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