Saturday, July 27, 2013

PURPLE YOUR PEOPLE: 11-12. MANAGING PERFORMANCE



SHARED FROM THE BOOK:
Purple Your People
Jane Sunley

12.    MANAGING PERFORMANCE
 
          It’s our job to nurture our people assets as we would any other business assets; helping them to be the best they can be.  To think of it, there are actually no bad employees, just mismatched one, poor management and/or a defective organization.

You reap what you saw when it comes to managing people
Important things to think about when managing performance:
1.      Trust and belief
·        Believe the people you recruit can fulfill the role
·        Trust them to get on with it
2.      Support
·        Provide the framework, tools, resources and development
·        Be on hand if people need help or guidance
3.      Respect
·        People might do something’s differently
·        Remember it’s all about the results as long as they fulfill the values and are legal and ethical
4.      Feedback
·        People need to know how they are doing
·        Have ongoing feedback
5.      Team excellence
·        Train people to ‘police’ the standard of work they produce
·        Build self-regulating and self-supporting team/people
6.      Openness
·        Encourage people to-ask questions
-        Raise minor issues
-        Ask for help
7.      Consistency
·        Treat people fairly
·        Offer support and tolerance

 
The three (3) things to do:
1.      Nurture and support to enable your people to be the best they can be
2.      Believe and trust, cultivating adult-to-adult relationships
3.      Be very clear from the outset about what’s required and ‘how we do things around here’

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