Notes from:
Developmental mentoring: Creating a healthy organisational culture
Julie Hay
Journal of Communication Management
Vol. 4, No. 4, 2000, pp. 378-384
Traditional mentoring is a way of maintaining the status quo
— senior people with years of experience act as sponsoring mentors to younger. Traditional mentoring still has a part to
play in many organisations. It is a way
for younger employees to learn through the experiences of others. For a truly successful organisation,
mentoring may need to include norms about challenging the status quo.
Mentoring has traditionally been reserved
for those seen as having high potential for promotion. The term 'mentoring' was used for a wide
variety of formats (developmental mentoring), including:
- buddying arrangements for new hires;
- one-toone skills coaching;
- professional guidance and assessment;
- traditional mentoring schemes for high-flyers; and
- adhoc arrangements such as temporarily being associated with a particular individual
The developmental mentoring format can
be related to the organisational culture by considering the implicit values and
beliefs:
- people are OK
- people want closeness
- people can change
- people want to grow
- people create their own meaning
- people can make decisions
- behaviour is purposeful:
Coaching may mean an expert who moulds
performance, but it may also mean a nondirective counsellor. The terms mentoring and coaching often seem
interchangeable.
Traditional mentoring
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Is organisationally led and long term
(typically at least a year and often longer).
Mentees are developed to fit the organisational
needs in the future.
The mentor decides when they reach the
desired 'shape' and can be promoted.
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Developmental mentoring
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Is individually led.
The mentee is encouraged to consider
all possible options for their own development.
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Coaching
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Is organisationally led but short term
and specific.
The individual is coached in skills
currently required by the organisation.
The coach decides when the requisite
performance level has been attained.
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Counselling
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Is also short term (at least, it is
when provided within an organisation) but obviously needs to be individually led.
The person seeking counselling needs
to choose their own solution.
The effective counsellor listens and
prompts but does not advice.
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Managing
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Sits in the middle.
Managers will often undertake
activities that closely resemble mentoring, coaching and counselling.
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