Friday, February 8, 2013

Confusion in Change Management


 

One of the by-products of change is confusion, and without clear communication of what is and is not over, people are likely to do one of three things:
  • not dare give up anything and burn out trying to do everything;
  • make their own decisions on what to keep and give up; and
  • toss out everything that was done in the past.
 
Shared from:
Austin, J. and Currie, B. (2003), “Changing Organisations For A Knowledge Economy: The Theory And Practice Of Change Management”, Journal of Facilities Management, Vol. 2 No. 3, pp. 229-43.

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