Performance measure is always
considered necessary and most desired by bosses and management. Management need to know the level of
performance in order to improve conditions.
There may be very good reasons for apparently poor performance and they
need to be identified.
Today, we live in a measurement
culture. Sometimes measures are so
valued that they become more important than the performance that they are
supposed to be measuring.
Staffs are under continuous
pressure to measure everything they are doing that can be measured. The temptation to make-up figures is always
looming, especially when management doesn’t want to listen.
Measures also in a way encourage
competition which is supposed to lead to a better performance. But, with due respect, excessive competition
atmosphere will create an unhealthy environment.
Shared from:
Maurice B. Line (2003),
“Management Musings 11: Measurement vs performance”, Library Management, Vol.
24 Iss: 3 pp. 164-165
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