Friday, February 8, 2013

Crisis in Change Management



 

Source Of Crisis In The Management Of Change
  • not engaging all employees;
  • managing change only at the executive level;
  • telling people they have to change, we’re in a crisis;
  • sending staff on a change program and expecting change to occur;
  • not honoring the past; and
  • not giving time for staff to vent first and then change.
 
Tips To Moving From Crisis To Controlling Change
  • Accept that change is a process.
    • follow the change process
    • engage everyone in the change
  • Move forward step by step.
    • moving too quickly or failing to carefully implement changes can be detrimental to the process and ultimate result
    • speed and never produces satisfactory results (John Kotter)
  • Assess potential risks and generate motivation.
    • assess potential risks
    • stir up a sense of urgency among workers and stakeholders
    • generate the motivation to spur change
  • Form a powerful guiding coalition.
    • leaders throughout the organization have to band together to guide the transformation process
  • Create a shared vision for corporate change.
    • clear vision that go beyond the normal five-year
    • include transformation steps
    • visions should be communicated in not only words and speeches, but also actions of managers, supervisors, and executives
    • include short-term goals that can be tracked to show executives and workers that progress is being made
  • Communicate that vision.
    • most of the organization must understand, appreciate, commit and try to make the effort happen
    • use every existing communication channel and opportunity
  • Empower others to act on the vision.
    • remove obstacles
    • allocate budget money
    • free up key people from existing responsibilities
    • allow people to start living the new ways and make changes in their areas of involvement
    • have the time, money, help or support needed to effect change
  • Plan for and create short-term wins.
    • real transformation takes time
    • actively plan to achieve short-term gains which people will be able to see and celebrate
  • Consolidate improvement and keep the momentum for change moving.
    • new approaches are fragile and subject to regression
    • Use the feeling of victory as the motivation
  • Institutionalize the new approaches.
    • mantra: ‘‘the way we do things around here.’’
    • show people how the new approaches, behaviors and attitudes have helped improve the organization
 
Shared from:
Michael Stanleigh, (2008),"Effecting Successful Change Management Initiatives", Industrial and Commercial Training, Vol. 40 Iss: 1 pp. 34 - 37

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