One of the greatest issues for managers in the public sector
is their inability to get rid of staff who are at best less productive than
they should be. The worst is the trouble
makers who caused problem to the organization.
Organizations are often left with its present staff where
some of them are nowhere near retirement.
Some are even firmly ‘stuck’ where they are either:
- Unwilling to be moved from jobs they are familiar with
- Unable to think of new ideas themselves and yet opposing those put forward by others
- Opposed initiatives from own staff and therefore unable to develop or use their skills to the full effect
But it is still the manager’s responsibility to manage
them. Management has to look for
whatever good points there are and cultivate them while at the same time trying
to maximize their weakness. Support has
to be combined with insistence that improvement is essential. The change may not be seen soon enough as it
has to be remembered that the staff in question have probably been at the poor
behavior aver many years.
It is sometimes almost necessary to move the staff concerned
to a different job and be given gradual increasing target. It may also be that they are given a
particular project for which they are alone responsible.
Staffs that have been virtually written-off can be changed
into productive people. There’s this
maxim about you can’t change geese into swans, but you can make them into a
better geese. It’s worth the effort
since its better than wasting money and leaving the staff to rot.
In this case, the manager too is benefited where they will
become a better manager and their confidence will be enhanced with each
success.
In order to achieve radical change, more than just the
development of staff is necessary. Radical
change can also be achieved with existing staff but it will take time. The relative easy option of replacing the
staff sometimes may not always be best.
Shared from:
Maurice B. Line (2003), “Management Musings 13: Making do
with what we have”, Library Management, Vol. 24 Iss: 6 pp. 360-361
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