3 main areas influencing the
level of chronic stress in the workplace.
1. Job demands.
Job
demands can be thought as consisting of intrinsic task requirements, the levels
of uncertainty, time pressure, and the rate, amount and difficulty of work.
2. Individual differences.
Individuals
differ in various ways. This has a
profound effect on human behavior and reaction towards stress. The differences are classified into 2 broad
classes of variables:
Heredity accounts for the inborn
differences.
Environmentally shaped differences are
acquired. The indifferences develop and
change over time, primarily as a result of experiences encounter. Individual differences are important because
they affect how people make decisions, handle conflicts, respond to stressors and
attempt to cope with stress.
Most
people with the same job and physical setting perceive their environment with different
level of stress. One person may see a
challenge as motivating and a chance for self-improvement while another may see
it as a serious threat.
3. Social demands.
Social
demands can originate outside as well as within the organization. Individual’s perceptions of their
social-network support needs are known as social demands. Too much or too little social stimulation can
be stressful where too little and you could feel lonely or isolated; too much
and you could become overwhelmed. Each individual
has different adequate level of social demand.
SHARED FROM:
Jolynn
Carr, Becky Kelley, Rhett Keaton, Chad Albrecht, (2011),"Getting to grips with
stress in the workplace: Strategies for promoting a healthier, more productive
environment", Human Resource Management International Digest, Vol.
19 Iss: 4 pp. 32 - 38
No comments:
Post a Comment