Important
preventive measures management can instill in an organization to reduce chronic
stress.
Improve communication.
Bad communication is one of
the most frequently cited major causes of stress. Bad communication can be reflected in many
ways in the workplace. Lack of feedback,
unclear job responsibilities, or even just the difficulty of trying to
physically contact someone within the organization are some of the examples of
poor communication.
Many communication problems can
be solved early on if addressed during the initial stages.
Appropriate workload.
Understaffing is another
concern often expressed by employees. Studies
have shown that heavy workloads can result in diminishing worker satisfaction, burnout
and physical illness.
This has a snowball effect. As efficiency decreases and staff turnover
increases, other employees’ workloads grow as they have to carry the extra
burden of picking up the slack. It is
therefore crucial that management reviews the level of staffing in the business
and identifies ways to deal with under-staffing.
Jolynn Carr, Becky Kelley, Rhett Keaton, Chad Albrecht, (2011),"Getting to grips with stress in the workplace: Strategies for promoting a healthier, more productive environment", Human Resource Management International Digest, Vol. 19 Iss: 4 pp. 32 - 38
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